We’re delighted you chose to shop with GWD.

If you wish to Return something to us, Exchange, or opt for Store Credit. we offer an easy process via the below GWD returns portal

https://returnsportal.shop/gwd

Portal user guide - FAQ – GWD

For a full refund, we ask that you return items within 30 days of receiving your order.

If eligible, the refund amount will be processed back to your original method of payment.

Please allow up to 14 days for your return to be processed once arrived back at our distribution centre

We charge £4.50 per returned parcel which will be deducted from your refund amount.

When reviewing your refund request, we ask that items / garments are returned to us in a re-sellable condition: un-used, unworn and with all labels attached, in the original packaging.

If you have any questions, feel free to reach out to our customer service team @GWD Customer Enquiries