Terms and Conditions

GWD International Ltd

Registered in England and Wales No. 13545915

Registered Office:

 GWD

Gateway House

Draycott Business Village

Draycott

Gloucestershire

GL56 9JY

 VAT No. GB 389190551

 

The following Terms and Conditions are relevant to purchases made from the GWD International Ltd website: www.gwd.co.uk.

Before making a purchase with us, please do read them through carefully. By choosing to shop at www.gwd.co.uk you are accepting our Terms & Conditions.

Contact

If you wish to contact us about our Terms & Conditions, or regarding any other business queries, please email our team at enquiries@gwd.co.uk.

Ordering

Once an order has been placed, you can expect a confirmation email detailing your order number and purchase details. Following the safe dispatch of your items, a second email will be sent to update you. For orders posted in more than one parcel, please look out for multiple dispatch updates.

Should any of your items be unavailable, you will be notified via email to confirm a cancellation, with any refunds made to your original payment method. GWD International Ltd reserves the right to refuse any order prior to dispatch.

Delivery

All orders placed at www.gwd.co.uk can be delivered to UK addresses only.

Stated delivery times are approximate and GWD International Ltd cannot be held liable for any delays related to delivery.

GWD International Ltd is not able to ship goods to PO boxes or army base (APO/FPO) addresses.

Payment

GWD International Ltd accepts the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diner Club
  • UnionPay
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal
  • GWD Gift Vouchers

All GWD International Ltd orders are charged in pound sterling (£). For payments in other currencies, the exchange rate will be that of your card issuer – of which international fees may also apply.

Tax Charges

All prices stated on www.gwd.co.uk include the UK sales tax (VAT) of 20% where applicable.

Returns

We’re delighted you chose to shop with us. If you change your mind however, you can enjoy an easy returns process via Royal Mail. We charge £2.50 per returned parcel which will be deducted from your refund amount.

To qualify for a refund, items must be returned to GWD International Ltd within 30 days of receiving your order. Items must also be returned in a re-sellable condition. For example, unworn / unused and in the original packaging, with all GWD International Ltd garment tags and labels attached.

Following receipt of your item(s) adhering to the Returns Policy above, we will process your return within 14 days – with an email notification to confirm this.

Our Returns Terms & Conditions apply to Full Price, Promotional and Sale items.

Exchanges

GWD International Ltd do not offer exchanges. Instead, please place a new order for the items / sizes you may wish to change.

Gift Vouchers

Our GWD Gift Voucher Terms & Conditions can be found here.

Promotions and Discounts

GWD International Ltd Promotional/Discount Codes are valid on Full Price items and cannot be used on Sale or Promotional items unless stated elsewhere.

GWD International Ltd Promotional/Discount Codes cannot be used in conjunction with any other offer.

GWD International Ltd Promotional/Discount Codes are valid only for the period detailed within the marketing communication.

GWD International Ltd Promotional/Discount Codes cannot be applied retrospectively to previous orders.

We reserve the right to adjust the terms of our offers, or withdraw our offers, at any time.

For orders placed using a GWD International Ltd Promotional/Discount Code across multiple items, the value of the discount is spread proportionately. Refund requests for items purchased using a GWD International Ltd Promotional/Discount Code will be reduced to the relevant discount value attached to that item.

Copyright

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of GWD International Ltd or its content and technology providers or their respective owners.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without express permission.

Privacy Policy

The GWD International Ltd Privacy Policy can be found here

Love, Wear, Repeat

  • Express Delivery

    Available next working day or Saturday

  • Free Delivery

    Standard on orders over £50

  • Secure Payment

    Including Apple Pay and PayPal